Question:A customer has two accounts, and mistakenly makes a payment on the wrong one. What is the best way to handle this outside of returning the payment to the customer? 

A Issue a credit on the correct account referencing the payment, apply the payment to the incorrect account and also apply a debit on the incorrect account with a note. 
B It is best to send the payment back to the customer and ask them to pay on the right account 
C Reverse the invoice from the correct account and create it on the incorrect account so the payment can be applied 
D Create a master account for the customer and make a policy that each customer can have only one account 

+ Answer
C 

+ Explanation
answer not sure

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Md. Habib Ullah

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