Question:Why is giving a customer the required information considered good customer service? 

A It makes the customer feel they got something for nothing. 
B It makes the customer feel guilty if they ever have a problem. 
C It allows you to upsell to the customer something they do not need. 
D It allows you to add value for the customer and help them make an informed decision. 

+ Answer
D 

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Mohammad Towhidul Islam

Editor, VCampus

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