Question:What would be a good opening line in replying to an irate customer's email? 

A Please call customer service. 
B We are glad you are enjoying our product/service. 
C Thank you for your email, we are sorry to hear about the problem you have. 
D We will get back to you within 7 days. 

+ Answer
C 

+ Report

Mohammad Towhidul Islam

Editor, VCampus

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